§1 General provisions
1. The wholesale store (hereinafter referred to as the Store) located on the website at leker.pl allows purchases to be made via the Internet in accordance with these Terms and Conditions. Purchases by consumers who are not business entities will not be processed.
2. The following points of the Wholesale Store Terms and Conditions apply only to entities conducting business or gainful activity who purchase goods from the Store for the purpose of resale, and at the same time are not consumers within the meaning of Article 22 (1) of the Civil Code, hereinafter referred to as the Contractor.
3. The Store reserves the right to verify compliance with the condition specified in paragraph 2 by requesting relevant documents or information from the Contractor, i.e., tax identification number (NIP), personal identification number (PESEL), decision on assigning a REGON number, KRS number, or others, if necessary in a given case.
4. The party selling the products included in the offer of the Online Store leker.pl is the company “NOVA” Kozicka Beata, ul. Dębowa 4, Jazgarzewszczyzna, postal code 05-501 Piaseczno, entered in the business register under number 2718 kept by the Mayor of Lesznowola, NIP 123-036-22-56, REGON 017323721, hereinafter referred to as the Store. The mailing address is ul. Wolska 34, 05-650 Chynów.
5. The offer of the online store leker.pl does not constitute an offer within the meaning of the Civil Code, and therefore placing an order by the Ordering Party does not mean immediate conclusion of a contract.
6. All prices presented by the Store are given in Polish zlotys and other currencies and are expressed as net and gross amounts. The price of the goods does not include the cost of shipping the goods to the Customer.
7. The content of the contract is governed by the provisions of the Civil Code, unless the provisions of these Terms and Conditions provide otherwise.
8. The Customer may use the Online Store provided that the User's ICT system meets the following minimum technical requirements:
- a. Internet Explorer version 7.0 or newer with ActiveX, JavaScript, and cookies enabled, or
- b. Mozilla Firefox version 3.0 or newer with Java applets, JavaScript, and cookies enabled,
- c. Minimum screen resolution of 1024x768 pixels. In order to ensure full security for users of our store, we recommend using the latest/updated versions of browsers and their extensions and plug-ins.
§ 2 Transfer details – account and account number
- “NOVA” Beata Kozicka
- ul. Dębowa 4
- 05-501 Piaseczno
- Alior Bank PLN
- 10 2490 0005 0000 4600 2314 7550
- IBAN: PL 10 2490 0005 0000 4600 2314 7550
- Alior Bank EUR:
- PL 48 2490 0005 0000 4600 2909 5197
- Alior Bank USD:
- Alior Bank BIC/SWIFT code (Bank Identifier Code) ALBPPLPW
- PL 68 2490 0005 0000 4600 8451 5399
§ 3 Orders
1. The store makes every effort to ensure that the ordered goods are delivered within 7 calendar days from the date of payment for the order, unless another delivery date has been agreed, but no later than the date specified in the first sentence of paragraph 4. In practice, approximately 95% of orders are processed within 24 hours of the payment is credited. Within the meaning of these Terms and Conditions, an order is understood as a declaration of will by the Contractor, aimed directly at concluding a distance sales contract for goods through the Store specifying the type and quantity of goods.
2. Information provided by the Store about the acceptance of an order for execution, based on an offer accepted by both parties, sent by e-mail, is tantamount to the conclusion of a purchase/sale agreement binding on both parties to the transaction, provided that the goods are available in stock or from the store's suppliers.
3. In the event of unavailability of the goods or part of the goods covered by the order, the Contractor shall be informed about the status of the order and, in consultation with the seller, shall decide on the method of its execution (partial execution, extension of the waiting time, cancellation of the entire order).
4. Orders for products described on the Store's website as “available on request” will be fulfilled provided that the goods are available from the suppliers of the leker.pl online store.
5. In the case of goods from the Leker.pl website that have approvals and certificates allowing them to be used for commercial purposes or in schools and institutions subject to the Ministry of Education and Science, information about such approvals and certificates is included in the description (product card).
6. In order to place an order, the contractor registers by creating a new account for a wholesaler on the home page of the store by selecting the “New account” option or when placing an order.
7. In order to register a new account, it is necessary to provide company details, contact details, address, e-mail address, and password.
8. All goods covered by the contract remain the property of the Store until the Contractor has fulfilled its payment obligations arising from the transaction.
§ 4 Order fulfillment and delivery
1. The ordered goods are shipped within 3 days from the date of posting the payment for the order (unless another date has been agreed). Most orders are processed within 24 hours after receipt of payment.
2. We ship orders via a courier company. The delivery time depends on the conditions and processing time offered by the selected carrier (courier company).
3. The cost of shipping depends on the weight, volume, value of the order, and the selected payment method – it is calculated individually for each order. The customer can preliminarily check the proposed calculation of the delivery cost in the shopping cart on the Wholesale Store's website. For orders where only the option “individual calculation” in the shopping cart, please place your order and contact us by phone at (48) 661 51 56 ext. 23 or by e-mail at leker@leker.pl
4. Due to the varying dimensions and weights of products, the shipping cost calculated automatically by the system may be incorrect. Therefore, we reserve the right to recalculate the shipping costs, which may result in a change in the amount. You will be notified of any recalculation.
5. In order to check the status of your order, please contact a Leker.pl store employee by e-mail, fax, or telephone. The employee will provide information on the progress of your order.
6. The maximum order processing time is 45 calendar days from the date of submission by the Contractor declaration of intent to conclude a contract (order). In the event of prolonged unavailability of the goods, the order completion date shall be determined individually with the consent of the Contractor, or, at their request, the funds paid shall be refunded .
7. The Store shall not be liable for any delay or default in the performance of the contract caused by force majeure, in particular transport obstacles, interruptions in the supply of utilities, strikes, delayed deliveries of materials correctly and timely ordered from the Store's suppliers.
8. If the Store is unable to fulfill the service because the subject of the service is unavailable, it should immediately, but no later than within 14 days of concluding the contract, notify the Contractor thereof and return the entire amount of money received from them, unless a new order completion date is agreed with the Contractor's consent .
9. Forms of payment: a. Cash or card upon personal collection of the goods. b. Bank transfer before delivery of the goods - the transfer should be sent to the accounts specified in “§ 2 Transfer details - account and account number”. With this form of payment , we will start the order fulfillment procedure after confirming that the equivalent of the order placed, together with the delivery amount, has been credited to our account. Once the payment has been credited to our account, the goods will be shipped together with the invoice. c. Payment upon delivery (payable to the courier of the shipping company). c. Using electronic payment systems: - PayU, operated by PayU S.A. with its registered office in Poznań (address: ul. Grunwaldzka 186, 60-166 Poznań, KRS 0000274399), - Przelewy24, operated by PayPro S.A. with its registered office in Poznań (address: ul. Pastelowa 8, 60-198 Poznań, KRS 0000347935), Electronic payment requires payment in accordance with the rules specified by the selected payment operator. The order is processed after the Store receives confirmation of payment from the payment system operator.
10. If payment for the order is not received within 7 days of placing the order, the order will be cancelled.
§ 5 Delivery methods and collection of goods
1. Deliveries of goods ordered in the Leker.pl online store are made throughout the country, and under individual conditions it is possible to ship goods outside of Poland.
2. The contractor has the right to choose the delivery method: * personal collection from our warehouse * courier delivery by a shipping company * order collection from our warehouse by a courier company
3. In the event of a suspected discrepancy between the delivered shipment and the order placed (e.g., the ordered goods should be large in size, but the customer receives a small package) or damage to the shipment, the Contractor should refuse to accept the shipment and immediately notify the Store.
4. Before accepting goods sent by courier, the Contractor is obliged to check whether the shipment has not been damaged during transport. If the Counterparty finds that the goods have been lost or damaged during transport, it is obliged to take all necessary steps to determine the carrier's liability , including, in particular, requesting the carrier to draw up a report on the condition of the shipment. The customer should also immediately notify the Store of any such damage. No objections upon delivery shall be deemed as performance of the contract by the Store. Complaints regarding quantity cannot be made after delivery and will not be considered.
5. Receipt of the shipment from the courier company or postal operator must be confirmed by a written receipt.
6. The transfer of goods to a courier or postal operator constitutes the fulfillment of the Store's obligations. The Contractor bears all risks related to the loss or damage of goods from the moment of shipment or delivery of the goods. The Store is not responsible for damage to goods, including shortages or loss of goods occurring during transport. The Store will take all necessary steps to transfer its claims against the carrier to the Contractor for possible enforcement.
§ 6 Complaints
1. In order to initiate the complaint procedure for non-compliance of the goods with the contract, a complaint should be submitted (by letter, by email to serwis@leker.pl, or by filling out the form at http://www.leker.pl/kontakt, providing the first and last name of the customer or the person submitting the complaint, their email address, telephone number, mailing address, the name of the goods and, if possible, the purchase document number, date of purchase, and a detailed description of the problem and request. In order to specify the type of complaint, in the event of errors, shortages, or incorrect quantities in the order, please use the form http://www.leker.pl/kontakt. Complaints by mail should be sent to the correspondence address.
2. When submitting a complaint, the Contractor may be asked to provide additional documentation necessary to process the complaint, including photographic documentation, or to send the goods subject to complaint to the Store together with proof of purchase. If it is necessary to send the goods to the Store, they should be properly packaged in a manner that ensures adequate protection during transport to the Store.
3. The Store undertakes to issue a decision on the complaint without undue delay, but no later than within 14 days from the date of receipt of a complete complaint form – within the meaning of Article 7a(1) of the Consumer Rights Act and Article 561⁵ of the Civil Code.
4. The store undertakes to conduct the complaint procedure immediately, but within a period not exceeding 3 months from the date of receipt of the complaint. The contractor will be informed in writing, by email or by phone about the outcome of the complaint procedure. If the complaint is accepted, the damaged goods will be repaired or replaced with other, fully functional goods, and if this is not possible (for example, due to exhaustion of stock), the Store will refund the Contractor the equivalent of the price of the goods.
5. The Store's liability for non-performance or improper performance of the contract is excluded, except for damages caused by the Store intentionally.
6. Pursuant to Article 558 of the Civil Code, the parties to the contract exclude liability under the warranty for defects.
§ 7 Warranty
1. In the case of goods covered by the manufacturer's warranty, the Contractor may exercise their warranty rights directly with the product manufacturer. The address details of authorized service centers can be found on the manufacturer's website and in the product warranty card.
2. The warranty terms and conditions, i.e., the rights and obligations of the Contractor, are specified by the manufacturer in the warranty card, if the warranty has been granted.
§ 8. Right to withdraw from the contract
The right to withdraw from a distance contract, specified in Article 27 of the Act of May 30, 2014 on consumer rights (Journal of Laws 2014, item 827, as amended), is available only to a Customer who is a consumer or a natural person conducting business activity who makes a purchase not directly related to their professional activity (“entrepreneur with consumer rights”).